Manager / Senior Manager - Techncial Facility
- Bangalore
- Projects
- Full-time
About the role
Key Responsibilities
1. Technical Operations & Engineering
• Lead end-to-end technical operations across multiple office locations.
• Ensure reliable operation, maintenance, and performance of all MEP systems, including:
o HVAC Systems
o Electrical Distribution Systems
o DG Sets & UPS
o Fire Detection & Fire Fighting Systems
o Plumbing & Water Management Systems
o STP/WTP
o Building Management Systems (BMS)
o Elevators & Vertical Transportation
• Develop and implement preventive, predictive, and corrective maintenance programs.
• Drive root cause analysis for recurring technical issues and implement long-term corrective actions.
• Ensure technical readiness of all centres at all times.
• Establish and standardize engineering SOPs, maintenance practices, and technical documentation across centres.
2. Vendor & Contractor Management
• Manage technical vendors, service partners, and Annual Maintenance Contract (AMC) providers.
• Define service standards and monitor vendor performance against agreed SLAs.
• Review technical quotations, recommend vendor selection, and ensure quality of service delivery.
• Ensure timely execution of scheduled maintenance activities.
3. Compliance & Safety
• Ensure compliance with all applicable statutory, regulatory, and safety requirements.
• Coordinate statutory inspections, certifications, and licence renewals related to technical operations.
• Conduct periodic technical and safety audits across centres.
• Ensure readiness for emergency situations and support business continuity planning.
4. Projects & New Centre Support
• Provide technical support for new centre launches, fit-outs, renovations, and infrastructure upgrades.
• Coordinate with architects, consultants, project teams, landlords, and contractors.
• Review technical drawings and ensure execution aligns with company standards and operational requirements.
• Support testing, commissioning, and technical handover of completed projects.
5. Energy & Operational Efficiency
• Monitor utility consumption and identify opportunities for operational improvements and energy optimization.
• Drive initiatives that improve efficiency, reliability, and overall technical performance across centres.
6. Team Leadership
• Lead, mentor, and develop Facility Engineers and Technical Executives.
• Allocate responsibilities, monitor team performance, and provide regular coaching and feedback.
• Foster a culture of ownership, accountability, safety, and continuous improvement.
7. Stakeholder Management
• Partner closely with Operations, Community, Projects, Procurement, Finance, and Leadership teams.
• Act as the primary escalation point for technical issues.
• Build and maintain effective relationships with landlords, consultants, contractors, and external agencies.
8. Reporting & Governance
• Prepare and present periodic MIS and dashboards covering:
o Preventive maintenance compliance
o Technical incidents and closures
o Utility consumption
o Vendor performance
o Compliance status
o Cost optimization initiatives
• Present technical updates, risks, and improvement plans to leadership.
Requirements
- Qualifications
- Bachelor's Degree or Diploma in Electrical or Mechanical Engineering.
- 10–15 years of experience in technical facility management.
- Experience managing commercial office buildings, managed workspaces, co-working spaces, IT parks, business parks, hospitality, or large corporate campuses.
- Prior experience managing multiple facilities and leading technical teams is preferred.
- Required Skills
- Technical Competencies
- MEP Operations
- HVAC Systems
- Electrical Systems
- Fire & Life Safety Systems
- DG & UPS Operations
- Plumbing & Water Systems
- Building Management Systems (BMS)
- Preventive & Predictive Maintenance
- Technical Troubleshooting & Root Cause Analysis
- Technical Audits
- Engineering SOP Development
- Functional Competencies
- Vendor & AMC Management
- Statutory Compliance
- Project Coordination
- Budget Monitoring & Cost Control
- Utility Management
- Contract Management
- Risk Assessment & Mitigation
- Behavioural Competencies
- Leadership and team management
- Strong problem-solving and decision-making skills
- Stakeholder management
- Planning and execution excellence
- High ownership and accountability
- Strong communication and interpersonal skills
- Ability to thrive in a fast-paced, customer-centric environment
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